Contact
Get in touch
One inbox covers everything to do with NeatKit — support, tool requests, and account or privacy questions.
What to write about
Support and tool requests
Something not behaving as described, or a tool you wish existed? Tell us what you were doing and what you expected — a sample of the text that tripped it up helps most.
Account, privacy, and deletion
Questions about a saved-content export, an account, or a deletion request go to the same address. We action deletion requests against the account tied to the email you write from.
What to expect
NeatKit is a small project, so replies come from a person rather than a ticketing queue. We aim to respond within two to three working days. There is no phone line and no live chat — email is the way to reach us.
The tools themselves run in your browser, so most issues can be described without sending us any of your text. Please do not paste confidential content into an email; a short description of the behaviour is enough to look into it.
Before you write
For how your text and saved content are handled, see the Privacy Policy and the Terms. The About page explains what NeatKit is and how it is funded.